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Zafar Iqbal
Associate Professor
Department of Marketing
1 E. Jackson Blvd.
DePaul Center 7516
Chicago, IL 60604
(312) 362-7232
ziqbal@depaul.edu

Academic Degrees


Ph.D. University of Pittsburgh, Pittsburgh, PA, Marketing, 1999
M.S. Iowa State University, Ames, IA, Industrial Relations, 1993
B.E. University of Poona, Pune, India, Mechanical Engineering, 1990

Academic Experience


Associate Professor, DePaul University (2005 - Now).
Assistant Professor, DePaul University (1998 - 2004).

Professional Interests

Research: Business Strategy; Developing Sustainable Business Models; New Product and Service Development and ManagementTeaching: Marketing Strategy; Business Strategy; New Product and Service Development; Marketing Analytics; Advanced Marketing Research

Selected Publications

Article

Sethi, R., Iqbal, Z. (2008). Stage-Gate Controls and Learning Failure in New Product Development Projects: Exploring the Adverse Effect on Novel Products. Journal of Marketing, 72 (1), 118-134.
Verma, R., Iqbal, Z., Plaschka, G. (2004). Understanding Choice Drivers in e-Financial Services. California Management Review, 46 (4), 43-67.
Iqbal, Z., Verma , R., Baran, R. (2003). Understanding Consumer Choices and Preferences in Transaction-Based e-Services. Journal of Service Research, 5 (August).
Iqbal, Z., Feick, L. (2002). Sales Managers' Perceptions of Gray Markets: The Role of Incentives, Channel Dependence, and Type of Gray Market. Journal of Personal Selling & Sales Management, XXII (4), 359-369.
Morrow, P., McElroy, J., Powers, M., Iqbal , Z. (1993). Commitment and Insurance Agents, Job Perceptions, Attitudes, and Performance. Journal of Risk and Insurance, 60 (3), 363-384.
Diamond, N., Koernig, S., Iqbal, Z. (2008). Uniting Active and Deep Learning to Teach Problem Solving Skills: Strategic Tools and the Learning Spiral. Journal of Marketing Education, 30 (2), 116-129.
Ding, X., Verma, R., Iqbal, Z. (2007). Self-Service Technology and Online Financial Service Choice. International Journal of Service Industry Management, 18 (3), 246-268.
Iqbal, Z., Verma, R. (2006). Competing Online: Studying Choice Drivers in Online Financial Services. Journal of Internet Commerce, 5 (1), 45-68.

Non-Academic Experience

Management Consultant, Independent Management Consultant (1998 - Now).
Sales Engineer, Thermax Ltd. (1990 - 1991).

Selected Consulting

2007: Walgreens Co.
2007: Skoda Holding
2007: DHL
2007: Alfa Laval
2006: Uline Corporation
2006: Healthpoint Corporation
2006: DHL Worldwide

Selected Professional and Community Service

Editorial Review Board Member of Refereed Journal

2006-2007: Journal of Political Marketing

Reviewer: Ad Hoc Review of Article or Manuscript

2005-2006: Journal of Product and Innovation Management
2004-2005: Journal of Political Marketing
2002: Strategic Management Journal, Ad hoc reviewer

Other Community Service Activities

2005: Friends for India's Development and Assistance, Co-founded an NGO based in India to deliver high quality education and healthcare to a tribal school of 450 children.
2002: Alpha Kappa Psi, Campus Advisor

Positions Held in Civic Organizations

2006: FIDA (Friends for India's Development and Assistance) Health Camp, As part of a team of 30 volunteers, conducted a health camp involving 360 tribal children to create baseline health records and administer oral medication doses.